Propane Taxi is getting a whole new look!
Over the past 15 years, Propane Taxi has become synonymous with convenience, forever improving the grilling experience. We have never been afraid to change or try new things and are always focused on improving the customer experience.
For 2 years now, we have been working behind the scenes to create a more simplified ordering process, a more modern look and a cooler name. We have already rolled out this new look, feel and process to many parts of the country, and will be rolling it out in your city soon. We are confident you will appreciate the improvements we've made, and we are excited for you to experience it.
Our new website, Cynch.com, has a more modern design and an improved seamless ordering process. Once we upgrade your zip code from Propane Taxi to Cynch, you’ll be redirected to cynch.com, and can login using the same credentials you currently use.
We have not updated the IOS and Android apps to Cynch yet. Once your zip code is upgraded to the new website, you will not be able to place an order from the Propane Taxi apps anymore. We are confident you will like the Cynch ordering process more!
What do I need to know as a Propane Taxi customer?
For the past 2 years, Propane Taxi has been shifting to a new name, Cynch. Once the change happens in your city, you will be redirected from propanetaxi.com to Cynch.com automatically. You can log in with the same account information and place your order through our new streamlined process.
Are the tanks still going to be the same?
You will receive the same tanks, from the same processing plants, except they will have a Cynch logo on them instead of the Propane Taxi logo.
Will there be any delivery changes?
Delivery days and pricing will be the same. In the near future we will be adding more express and same day options to certain zip codes. The only immediate change is we will not be offering the discounted future rebate day anymore.
What does Cynch offer now that Propane Taxi does not?
The new ordering process offers a faster checkout experience, a more beneficial referral program, and a cooler look (at least we think so!).
Do you still offer a referral program?
Yes, we have a new referral program set up with Cynch, and we think you will really like it! Click here to learn more about the program and sign up!
If you have more questions that we did not answer, please contact our customer care team via email at Support@cynch.com or by phone at 1-888-525-2899
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